Debt collection for B2B services

Recurring engagements, customers to keep long-term — B2B services collections need as much tact as rigor.

Analyze your receivablesSee how Repaid works

Following up with a recurring client is delicate

A long-standing client running late on payment deserves a different tone than a new account — but without a clear process, that nuance relies entirely on the memory of whoever's following up.

A configured tone, not improvised

You define the agent's tone and strategy once — professional, friendly, or firm — and every follow-up respects that choice, regardless of who's handling the case.

Risk-based prioritization
Every receivable gets an automatically calculated risk level.
Multichannel contact
Email, SMS, or WhatsApp, in the order you configure.
Payment plans when needed
A real payment plan, with per-installment status, when a single payment isn't possible.
Payout to your Mobile Money
Repaid keeps its success fee, then pays you the balance on your Mobile Money once the Repaid team has processed it. Repaid does not invest these funds.
01
Import
Your invoices, manually, by CSV, or via the chat.
02
Analyze
Risk and priority calculated automatically.
03
Contact
The agent follows up with the debtor on the right channel.
04
Recovery
Negotiation, payment, reconciliation — tracked through to the end.

Frequently asked questions

Can I adapt tone by client type?
Tone and strategy are configured at the organization level today — per-segment configuration is on our roadmap.
B2B debt collectionPayment follow-up

Collect without damaging client relationships

Configure your agent's tone in minutes.

Analyze your receivables