Unpaid invoice recovery

An unpaid invoice is rarely a refusal — it's a blocker. Repaid identifies that exact blocker for each invoice and acts accordingly, instead of sending a generic reminder.

Analyze your receivablesSee how Repaid works

Not every overdue invoice has the same problem

A missing purchase order, an invoice that never arrived, a price disagreement, the debtor's own cash-flow problem, a pending internal approval — treating every case the same way wastes time and cash.

Diagnosis before follow-up

Repaid analyzes each unpaid invoice: case status, any dispute and its reason, the last communication sent. The agent adapts its action to that diagnosis instead of repeating the same reminder.

Invoice diagnosis
Ask why a specific invoice hasn't been paid — status, dispute, last communication.
Real blocker detection
Missing PO, invoice not received, price disagreement — identified before acting.
Context-aware follow-up
The message sent accounts for what's already been said and the case's history.
Tracked through to settlement
Every invoice stays tracked until it's actually paid or escalated.
01
Identify
Repaid lists your unpaid invoices past a threshold you choose.
02
Diagnose
Case status, dispute, last communication — analyzed invoice by invoice.
03
Act
Contact, negotiation, or payment plan — based on what the diagnosis recommends.
04
Recover
The debtor pays by Mobile Money from their payment page; the invoice moves to recovered and the balance is paid out to you once the Repaid team has processed it.

Frequently asked questions

How does Repaid know why an invoice is unpaid?
From the collection case's status, any open dispute, and the last communication sent to the debtor.
What happens if the debtor never responds?
After a number of unanswered reminders set in your configuration, the case is automatically escalated to a human.
B2B debt collectionAI dunningPayment follow-up

Diagnose your unpaid invoices

See in minutes why each overdue invoice isn't paid yet.

Analyze your receivables